Delivery & Returns
Welcome to Trinity Golf India Pvt. Ltd! We are committed to providing a seamless shopping experience for our customers. This section outlines the policies and procedures regarding delivery and returns when you purchase from our website, trinitygolfindia.com.
Delivery Policy
We aim to ensure that your orders are delivered in a timely and efficient manner. Here’s what you need to know about our delivery process:
- Delivery Time: Orders are typically processed within 1-2 business days and shipped within 3-7 business days, depending on your location.
- Delivery Charges: Delivery charges, if applicable, will be displayed during the checkout process.
- Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
- Delivery Delays: While we strive to meet delivery timelines, unforeseen circumstances like weather conditions or courier delays may occur. We appreciate your understanding.
Return Policy
We want you to be completely satisfied with your purchase. If you’re not, here’s how our return process works:
- Eligibility for Returns: Products must be unused, in their original packaging, and returned within 15 days of delivery.
- Non-Returnable Items: Certain items, such as customized or perishable products, are not eligible for return. Please check the product description for details.
- Return Process: To initiate a return, contact us at info@trinitygolfindia.com. Our team will guide you through the steps.
- Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned product.
- Return Shipping Charges: Customers are responsible for return shipping charges unless the return is due to a defective or incorrect item.
Damaged or Defective Products
If you receive a damaged or defective product, please notify us within 48 hours of delivery. Provide images of the damaged product along with your order details to info@trinitygolfindia.com. We will arrange for a replacement or a refund, as appropriate.
Changes to Delivery & Returns Policy
We reserve the right to update or modify this Delivery & Returns policy at any time without prior notice. Changes will be effective immediately upon posting on this page. Please review this page periodically to stay informed.
Contact Us
If you have any questions or concerns about our Delivery & Returns policy, please contact us at:
- Email: info@trinitygolfindia.com
- Phone: +91-8860134775